Before Canceling Your ERP Vendor’s Maintenance Agreement…
New Gartner Research Report:
What to Consider Before Cancelling Your ERP Vendor’s Maintenance Agreement and Switching to Third-Party Support
Analyst(s): Pat Phelan
Gartner is seeing a steady increase in inquiries about cancelling maintenance agreements with enterprise resource planning vendors. ERP leaders must understand the impact of any cancellation and plan for ongoing ERP maintenance and support services.
Cancelling maintenance can play an important role in enabling an enterprise to run current mature application releases more cost-effectively, shift funds to business growth initiatives, and flexibly position for the best-fit future application platform.
This free report from Gartner will help you evaluate whether money spent on vendor maintenance supports your business goals, and understand why and when cancelling your vendor maintenance may be a good strategic business decision.